Term's Of Service

Terms of Service

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Welcome to Mizziminx! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

1. User Account
You may be required to create an account to make purchases. You are responsible for maintaining the confidentiality of your account and password.

2. Product Information
We strive to provide accurate product descriptions and images. However, we do not guarantee that the product descriptions or images are error-free.

3. Pricing
Prices listed on our website are subject to change. We reserve the right to modify prices at any time without prior notice.

4. Order Acceptance and Cancellations
We reserve the right to refuse or cancel any order at our discretion. If we cancel an order, you will be fully refunded.

5. Intellectual Property
All content on the Mizziminx website, including text, images, logos, and designs, is protected by copyright and trademark laws.

6. Liability
Mizziminx is not liable for any damages or losses resulting from the use of our website or products.

7. Governing Law
These Terms of Service are governed by the laws of the United Arab Emirates.

8. Changes to Terms
We may update these terms from time to time. Any changes will be posted on this page.

Return and Refund Policy

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At Mizziminx, we want you to be fully satisfied with your purchase. If you're not happy with your order, we offer a straightforward return and refund policy.

1. Eligibility for Returns

  • Returns are accepted within 14 days from the date of delivery.
  • Items must be in new, unused condition with original packaging and tags intact.
  • Certain items, such as clearance products or personalized items, are non-returnable.

2. How to Initiate a Return
To request a return, please contact us at infosoomropk@gmail.com with your order number and reason for return. We will guide you through the process.

3. Refunds

  • Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be credited to your original payment method within 7-10 business days.

4. Return Shipping Costs

  • Customers are responsible for return shipping costs, unless the item is defective or damaged.

5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will arrange for a replacement or full refund, including return shipping costs.

Contact Information:

  • Phone: +971 07300878470
  • Email: infosoomropk@gmail.com
  • Billing Address: 422 Ladypool Road, Balsall Heath, Birmingham, B12 8JZ, United Kingdom