Return & Refund Policy
Return and Refund Policy
Last updated: [Date]
At Mizziminx, we want you to be fully satisfied with your purchase. If you're not happy with your order, we offer a straightforward return and refund policy.
1. Eligibility for Returns
- Returns are accepted within 14 days from the date of delivery.
- Items must be in new, unused condition with original packaging and tags intact.
- Certain items, such as clearance products or personalized items, are non-returnable.
2. How to Initiate a Return
To request a return, please contact us at infosoomropk@gmail.com with your order number and reason for return. We will guide you through the process.
3. Refunds
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be credited to your original payment method within 7-10 business days.
4. Return Shipping Costs
- Customers are responsible for return shipping costs, unless the item is defective or damaged.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving the product. We will arrange for a replacement or full refund, including return shipping costs.
Contact Information:
- Phone: +971 07300878470
- Email: infosoomropk@gmail.com
- Billing Address: 422 Ladypool Road, Balsall Heath, Birmingham, B12 8JZ, United Kingdom